Outsourced IT Support Services

Professional Outsourced IT Support That Feels Like Part of Your Team

Outsourced IT support gives your business access to a full technical team without the overhead of hiring, training, or managing internal staff. For SMEs across the UK, it’s a practical alternative to juggling IT problems while running your business.

Whether you’re replacing an in-house team or need expert support for specialist systems, Absolute Consultancy Services’ outsourced IT support works as an extension of your business. You get the expertise and monitoring without the recruitment headaches or surprise costs.

Why More SMEs Are Outsourcing Their IT Services

An in-house technician costs £35k+ annually before training, kit, and holiday cover. That’s one person with limited expertise. Cyber threats keep evolving, systems get more complex, and most SMEs can’t justify a full internal IT teams.

At Absolute Consultancy Services, our outsourced IT support gives you access to network engineers with 25+ years of experience, cybersecurity specialists, and Microsoft 365 experts. You get predictable monthly costs with no hidden fees, faster response times through our support desk, and flexible service that scales with your business.

Your team can focus on what drives revenue instead of wrestling with printer issues and password resets. When something serious goes wrong, you’ve got dedicated engineers who know your systems, not a generalist trying to work it out.

Get In Touch

What You Get with Our Outsourced IT Support

Service Desk Support

Your team gets direct access to our responsive support team for everything from “my email’s not working” to complex system migrations. No more waiting around trying to fix things yourselves.

Networking setup and repair

Office networks can be intricate, but our team of experts specializes in designing and implementing networks tailored to your business. We are also proficient in troubleshooting and repairing existing networks, optimising their performance. For more information, check out our networking page.

24/7 System Monitoring

We provide proactive monitoring around the clock, identifying potential issues and fixing them before they become problems. Server running hot? We’ll sort it. Backup failed? We’ll know before you do. This stops small issues from becoming business disasters.

Cyber Security Solutions

Robust protection from cyber threats with regular compliance checks and staff training. As your managed service provider, we handle keeping your data safe and systems secure, a crucial protection that many SMEs overlook until it’s too late.

Data Backup & Disaster Recovery

Complete systems designed to keep your data safe and recoverable in any scenario. Hardware failure, cyber attack, or natural disaster, you’ll be back up and running quickly with minimal disruption.

On-Site & Remote Support

Local engineers available for critical incidents and physical setups within Greater Manchester, backed by remote support for faster resolution of day-to-day issues.

Find Us On Google Maps

Whether you need help setting up your network or upgrading your infrastructure, our business IT support service can help. To find out more, call us on 0161 850 0682

Tailored IT Services That Grow With You

We adapt our service whether you’re a team of 10 or 100. Our packages and service contracts are tailored based on your industry, existing systems, and user count without paying for features you don’t need.

You’ll work with a named technical consultant who understands your setup, challenges, and business objectives. They become your go-to person for everything to do with your IT infrastructure, from strategic planning to urgent troubleshooting. Like having a senior IT manager without the salary.

Your outsourcing services grow with your ambitions, and our support team scales to match your needs. No recruitment delays when you expand, no redundancy costs when you scale back.

Local IT Support You Can Trust

SMEs across Greater Manchester choose us because we combine local presence with serious expertise. We’re based on Hill Street in Ashton-under-Lyne, so our IT consultants understand local business challenges and can be on-site quickly when needed.

Our technical capabilities and security standards match what larger companies get. We’re Cyber Essentials certified and Microsoft Partners. Been supporting Northwest businesses for over 15 years, from family manufacturers to growing professional services firms.

What sets us apart is simple: you’ll speak to the same people every time, work with engineers who know your setup, and get advice tailored to your business. No call centres, no generic solutions.

Book a Free Consultation with Our Expert Team

Not sure if outsourced IT support makes sense for your business? Let’s have a chat. Our technical consultants can show you exactly how our cost-effective support could reduce overheads, improve performance, and give you back time to focus on growth.

No obligation, no sales pressure, just honest advice from your local IT experts who understand the challenges facing SMEs in Greater Manchester.

Get In Touch