Why Legal Firms Need Specialist IT
The files you handle aren’t just confidential, they’re legally privileged. Lose access to case documents for even a few hours and you’re looking at missed deadlines, unprepared hearings, and clients who’ve lost confidence. Most IT providers treat a solicitor’s practice like any other SME. They don’t understand why your email going down on a Friday afternoon before a Monday hearing is an actual emergency.
We’ve worked with legal practices long enough to know what matters. Areas such as SRA technology and operational resilience requirements. GDPR obligations around client data. Secure remote access when fee earners are working from home or appearing in court. These aren’t boxes we tick at the end, they’re built into how we design your systems.
Managed IT Support Services for Solicitors
Our managed support takes IT off your plate entirely. We handle day-to-day troubleshooting, monitor your systems, and plan ahead so you’re not constantly firefighting. Before we start, we spend time understanding how your company operates to see which case management system you’re running, whether your team works remotely, what’s currently causing you grief.
Our IT consultants have been providing IT support for the legal sector for many years. They know a server failure on the morning of a trial isn’t just inconvenient, it’s a crisis that affects your clients and your professional reputation. When something breaks, we explain what’s happened in plain English and get it sorted. Most issues get fixed remotely, which means you’re not sitting around waiting for someone to turn up.
Key IT Services for Law Firms We Provide
Cybersecurity Solutions
Law firms hold exactly the kind of data cybercriminals want. We provide layered protection: firewalls, endpoint security, intrusion prevention, and encryption. Regular penetration testing catches gaps before they turn into incidents. You're a target whether you like it or not, and your defences need to reflect that.
Network Security and Infrastructure
Your network carries everything your firm depends on. We configure it securely from the start and monitor performance continuously. Minor issues get caught before they escalate. When something does go wrong, we're already watching and usually aware of it before you are.
Regulatory & Compliance
GDPR and SRA technology standards require ongoing attention, not one-off fixes. We monitor your systems against those requirements, maintain proper data protection protocols, and flag anything that needs updating when regulations change. Compliance becomes part of your infrastructure, not a separate project you dread.
Backup and Disaster Recovery
Losing case files or client records would be catastrophic. We set up secure cloud backups and disaster recovery plans so that if the worst happens (hardware failure, ransomware, someone deleting the wrong folder), you can get back to work quickly. Restoration times are kept short because you don't have days to spare.
Cloud Services
Cloud systems let your team access documents and collaborate securely from different locations. We configure these around your firm's needs, whether that's document management, integration with your practice management software, or support for hybrid working. It's not about moving everything to the cloud for the sake of it, it's about making your systems work wherever your people are.
Whether you need help setting up your network or upgrading your infrastructure, our business IT support service can help. To find out more, call us on 0161 850 0682
